FAQ

🔌 Q: Is the X-Panorama Pro compatible with my laptop?

Yes! Our screen extender works with most 14"–17.3" laptops running Windows, macOS, ChromeOS, or Android.

  • Your laptop must have a USB 3.0, Type-C and/or HDMI port.


📦 Q: How long does shipping take?

Shipping times depend on your location:

  • EU/US: 7–15 business days

  • Rest of world: 7–20 business days
    You’ll receive tracking info once your order is shipped.


🧰 Q: Do I need to install anything?

For most laptops with USB 3.0 or Type-C, Type-A and HDMI it’s plug and play.


🔄 Q: Can I return the product if I’m not satisfied?

Yes. We accept returns within 14 days of delivery if the item is unused and in its original packaging.
Email us at laptoplevelup@gmail.com to start a return.


🔋 Q: Does the extender need external power?

Nope! It’s powered directly through your laptop via USB or Type-C — no extra cables or power adapters needed.


🌎 Q: Where do you ship from?

We work with global fulfillment partners. Orders are shipped from the nearest available warehouse (often China, EU, or US) to reduce delivery time.


🧑💻 Q: I need help setting it up — who do I contact?

We’re always here to help! Reach out to us at laptoplevelup@gmail.com — we usually reply within 24 hours.